Privacy Policy

1. Introduction

Cortex Kernel LLC ("Company", "we", "us", or "our") operates the CraftSignal platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Data Controller

3. Information We Collect

Account Information

• Email address
• Password (encrypted)
• Account preferences and settings

Server Data

• Minecraft server hostnames you configure
• Player join events (anonymized player counts, not personal player data)
• Referral source information (hostnames players connect from)
• Campaign and UTM tracking parameters

Payment Information

Payment processing is handled by Lemon Squeezy. We do not store your credit card numbers or banking details. Lemon Squeezy may collect payment information in accordance with their privacy policy.

Usage Data

• IP address and browser type
• Pages visited and features used
• Time and date of access
• Device information

4. How We Use Your Information

We use collected information to:

• Provide and maintain our analytics services
• Process your subscription and payments
• Send service-related communications and updates
• Respond to your inquiries and support requests
• Improve and optimize our platform
• Detect and prevent fraud or abuse
• Comply with legal obligations

5. Data Retention

Analytics data is retained based on your subscription plan:

Account information is retained for as long as your account is active. After account deletion, we may retain certain data for up to 30 days for backup purposes, after which it is permanently deleted.

6. Data Sharing and Third Parties

We may share your information with the following third parties:

We do not sell your personal information to third parties.

7. Data Security

We implement industry-standard security measures to protect your data, including:

• SSL/TLS encryption for data in transit
• Encrypted database storage
• Regular security audits
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights (GDPR - EU Users)

If you are located in the European Economic Area (EEA), you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at mat@craftsignal.io.

9. Your Rights (CCPA - California Users)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of personal information collected
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: Not be discriminated against for exercising your rights

10. Cookies

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how you use our platform. You can control cookie preferences through your browser settings.

11. Children's Privacy

CraftSignal is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our platform. Your continued use of CraftSignal after changes take effect constitutes acceptance of the updated policy.

14. Contact Us

For privacy-related inquiries or to exercise your data rights, contact us at: